Cable Guy

[Disease]

The Cable Guy was supposed to come between 12 and 4 today... So I had to wait around, I was the only one home and I couldn't even go for a shower...

Then he calls me about 2:30 and asks me some questions says leave it with him he will call me back, which he did.. He asks if it's fixed, "NO, it's not", he says to leave it with him and he will call me back again.... So I wait and wait, nothing?

What a wanker, he was supposed to actually come around here...


I hate Cable Guys sometimes....:mad:

[tic]

In early September, I received a letter from (British) ;) Gas, saying that they wanted to give the central heating a service/checkup. As I was working, I asked my dad, if he could come over and look after the house until the gas man arrived.

When I got home, he told me that the Gas men never turned up. I phoned them enquiring why they never appeared and that I had to inconvenience my dad as I would be out all day. The reply was "You're not down for a service until November.

I read the letter to them, to be told, the Gas men were in my street, but as I wasn't on the list for September they never stopped at my house, fucking obviously. "It must have been an administerial error".

It wasn't an administerial error when I told them "how far" and "where" they could shove their service.

It's never anyones fault .....always an administration or computer error........... fucking little asswipes.

[Disease]

Does that mean they took you're Gas privliges away?

[Vodstok]

Originally Posted by Disease

Does that mean they took you're Gas privliges away?

Yup, no more beans for him. or brocolli.



We had a similar problem, we had our cable turned back on about a month ago. It was on a wednesday, and I work from home on thursdays. Being a programmer, i need an internet connection. Well, once the cable came on, channels 2 through 11 were almost unwatchable, and we had no internet. I said, lets give it til tomorrow after some troubleshooting, basically because the cable company was closed by then.

So i called the company (if you live in the US and find out that the cable provider for an area is Metrocast, DONT MOVE THERE) and tell them i had just had it set up, and the lower channels were a mess and we had no internet, could they send someone to take a look at it.

They said sure, sometime today....

fine.

So i sit around waiting, until 2 in the damn afternoon after I called the company 2 more times. at that point, i am 6 hours late getting started on work. The guy shows up to tell me that the filter they attached out at the street was old, and that channel 2 wasnt coming in properly, and that is the channel that the internet runs on. it took him 2 minutes to fix it.... but they made me wait all godamn day for it. I ended up having to work until 11 that night....


however, the cable guy looked like Robert Englund with no teeth.

[tic]

No, was offered a cheaper deal (from british Gas).

Something similar happened to my mobile phone contract (18 months) It was due to be completed and I asked when the date would be, they told me, my contract had been completed a month previously.
"And could you have at least informed me?"
"Oh. We assumed as you never contacted us you wanted to continue"
"At £35 a month, line rental alone.I don't think I will"
"Could we offer you an alternative service?"
"As in?"
"Free line for 4 months, 500 mins across all networks + 100 texts, £5 free downloads per month AND £25 of Video Calls" (Its a 3G phone)
"So how much are you going to "rob" me of now?
"£10 per month"

Slight difference beween £35 and £10 isn't there. (and the contract is only for a year - August)

Check the ads "3" According to them the service (which I have) is £20 per month for life, which is why I'm paying a tenner.

I studied Law, gives them the shits.

[Vodstok]

Sounds liek something that happened to us this week. my wife had an issue with her van, the rear wheel cylanders on both sides were leaking brake fluid. We found out that this is covered under the warranty, so we brought it in to the dealer to be serviced. Mind you, the dealer is 45 minutes away from where we live, and I took the morning off to do this.

so we make amronign out of it, go to the beach, look at puppies (didnt get one tho...), then we stop back by 2 hours later. We dropped it off at 9:30, it is still up in the lift.

The guy who runs the service department was looking at it, and he couldnt find anything. so i go out with him and take a look. it does look fine, but i kept pushing him because Bree said she had seen the leaks at Midas with the tech there. So after about 5 minutes of poking around, lo and behold, they ARE leaking.


This is about the time he informs me that we would need to bring the van back because the parts he ordered to fix it had not yet arrived.


And I forgot to mention, the order for the parts had been put in a week and a half before, when I had FIRST called to set up a previous appointment which had to be cancelled and rescheduled for THIS one., so they had extra time.


So i go tell Bree, your van isnt done, he couldnt find the leak until I helped, and they dont even have the partsto fix it.


Bree has a bit of a temper. And she doesnt get loud, just very direct and unflinching. So she very calmly asks this guy, why he didnt think to mention to us earlier that they didnt even have the parts to fix the car.

He had nothign to say. He said "I dont know what to say to that".

So she says "So you arent going to say anything? no sorry? no remorse, nothing?"

this guy is pushing 60, an auto mechanic, and is in charge of an up-scale service department at a dealer. Hereacted like a 10 year old that got caught breaking the cookie jar.

After about 5 minutes alone in the lobby with Bree, he had agreed to keep the van, spring for a rental car for her, and assured us that it would be fixed the next day.

And It was.

I love my wife :)

[Disease]

That sounds ok, but I think I will stick to my pre-paid or as you say pay as you go or what ever...

It's good to see I'm not the only one being screwed around!

[tic]

Originally Posted by Disease

That sounds ok, but I think I will stick to my pre-paid or as you say pay as you go or what ever...

It's good to see I'm not the only one being screwed around!

As for call centres :mad:

As soon as you buy a contract phone, you can bet the first call you'll get is another service provider offering you a brand new all singing dancing phone.
The last time I got one "literally" hours after I got the contract, I received a call to my land-line from a call centre.

It was from India!

[Disease]

I hate that crap, my bank used to have indian call centres calling me trying to sell me insurance of different types almost once a fortnight!!!

I don't give my no. out to companys anymore, and I change it at least once a year!

[tic]

I once got a cold call (again for a mobile phone) asking name , dob and credit card number etc, I asked whats's my credit number got to do with anything and was told it was for security purposes. Even though I never paid for the phone with a credit card. :confused:

I told them if I received another call, I would report them to OFCOM.
"Are you threatening me?"
"Does it sound like I'm threatening you"
"Mmm ......... yes it does"
"Good, at least you're not deaf as well as being a fuck-wit"

He hung up. Haven't had any bother since. :D