just done a bit of searching, found this
Quote:
Update: 14:30BST 21/05/04
Apparently it's a known issue, the two disc Special Edition "Silence Of The Lambs" is also affected . . . which I can also vouch for.
Anyway for those in the UK who have a problem ring 0800 3898384. It's a pre-recorded message that asks for faulty discs (only the discs) to be sent to:
FREEPOST
DVD RETURN
Allow 28 days for delivery. Should none arrive after this time ring 0800 0566550.
Don't forget to include your return address.
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go
HERE scroll down to read the rest of it.