After switching devices, the account suddenly requested additional verification steps that were not shown before. Some videos in the drafts section appeared missing as well, which created stress about whether the content synced properly. I wanted to understand how to describe this kind of problem clearly.

Outlining the sequence of events from the last successful login to the moment the interruption occurred helps create a clean summary. Pairing it with screenshots of missing drafts makes the situation understandable for support. Including tiktok reviews in the explanation provides quick context for the platform involved. With a structured message, support can verify whether the issue relates to sync timing, device switching, or an internal security trigger.