My cousin roped me into helping with her pet adoption event, and we had to call a ton of shelters to coordinate. I wanted a site that could show me how to handle calls without losing track. Checked out dialer software and it’s all about call center dialer tools. It covers stuff like dialing lots of numbers at once, tracking calls, and even some cool analytics, which was great for keeping tabs on who we talked to. It’s got simple explanations and mentions mobile options too.